November 2020 − The gates to our nursery remain closed to the GENERAL PUBLIC. We are open ONLINE and will continue to welcome customer enquiries there. All visits to the nursery remain strictly by APPOINTMENT only. Normal terms continue for our WHOLESALE TRADE customers. Learn more

Our COVID restrictions & operating terms from 1 November 2020

Our steps to recovery remain cautious, so for the time being the gates to our nursery remain closed to the GENERAL PUBLIC. We are open ONLINE and will continue to welcome customer enquiries there. All visits to the nursery remain strictly by APPOINTMENT only. Normal terms continue for our WHOLESALE TRADE customers.

Email Share Tweet

It is exciting to be nudging our way out of COVID, but a relaxation of restrictions must be viewed cautiously and administered seriously. So, while excited, we will remain vigilant on adhering to rules around the Victorian roadmap to recovery.

Many of the existing restrictions will remain in place for the time being, so we ask everyone to remain respectful of our operating rules.

Please note that all 3 of our nursery sites will remain closed to the GENERAL PUBLIC. Please direct all stock enquiries to our 1060 Wellington Rd Narre Warren East Head Office on 03 9796 8308.

ALL CUSTOMERS MUST BOOK AN APPOINTMENT

We welcome customer contact but ask that anyone who wants to inspect or pick up stock to arrange an appointment with our team before turning up. To book, please contact our sales team on telephone 03 9796 8308, send us an email at sales@specialitytrees.com.au or reach out via the 'Contact Us' page on the website.  

For regional customers, the same applies at our Benalla site. For customers wanting to view or pick up stock, prior arrangement must be made via contact with our sales team. This can be done by calling 03 9796 8308 or 0477 608 872.

TREE DELIVERIES 
All deliveries by us into Melbourne and the Greater Metropolitan region will be CONTACTLESS in accordance with DHHS stipulations. In the best interests of both customers and staff, our driver instructions in this regard must be observed.

MATERIAL DROP-OFFS
For Commercial Freight companies and Industry Supplier drop-offs, please contact the office once at our gates for approval to enter. You will not need to sign in and out, but it is expected that hygiene and social distancing protocols will be adhered to while on our site.

AT ALL 3 OF OUR SITES, THE FOLLOWING COVID-19 PROTOCOLS WILL CONTINUE TO BE MAINTAINED

  • All customer visits to the nursery are by appointment only.
  • All customers, suppliers and other business contacts entering the nursery will need to be recorded.  Our Site Visitor Register is located upon entry to the Sales Office. Hand sanitiser is provided for use at this point.
  • There will not be more than two (2) customers in the Sales Office at any one time.  
  • We expect all customers to observe clearly marked office instructions and practice social distancing at all times while on-site.
  • All customers must wear a mask or facial covering. We have the right to refuse an appointment without a mask.
  • If we are running late with an appointment, we may ask that you wait in your car until called upon by a member of our team.

ON-LINE TREE ENQUIRIES:

For members of the general public unfamiliar with our operating terms, here is a 3-step guide to buying trees from us.

Your first step to contacting us is by phone on 03 9796 8308, by email at sales@specialitytrees.com.au or via the ‘Contact Us’ page on the website. We encourage everyone to use these online forms of communication around the selection and purchase of trees.  

Speciality Trees has a highly capable website that caters for browsing and enquiries on tree selection and purchase. On the ‘Contact Us’ page of the website, you can send a message or fill your cart and request a quote through an online website account.  Our team will respond as promptly as possible to your enquiry.

If you prefer to contact us directly, our sales team can be reached on 03 9796 8308 or via email at sales@specialitytrees.com.au.  From that point, all stock photos, sales orders and invoices, as well as delivery arrangements to a secure and safe location without driver contact, can easily be accommodated by using phone and/or email.

Thank you for your patience and understanding. 

The Speciality Trees' Team

25/11/2020 In the News

Newsletter

Receive all the latest news, product information, collections, projects, tips and special offers straight to your inbox each month or so.

Connect

Stay in the loop by connecting with us through social media.

Facebook Twitter Instagram YouTube LinkedIn Pinterest

Treefinder can help you identify the perfect tree for your next project!

With over 400 tree varieties for review, the Treefinder app enables you to conveniently browse and compile a list of trees suitable for a number of common landscaping uses - from attracting birds to creating a formal screen or hedge. By selecting desired size, foliage, and a few categories, Treefinder opens up a world of possibilities.

Once you've found the perfect tree you can click through to our website for more information, availability and a quote.

Download the app from
App Store Google Play

Or try it online
www.treefinder.com.au

We are specialists in the environmentally sustainable production of premium quality advanced landscaping trees and screens.

For more than 40 years Speciality Trees has been a leader in the production and supply of advanced environmentally sustainable, containerised landscape trees for local government, the landscaping industry and retailers.

Learn more